SteamDesk is an AI agent that runs the business side of your espresso repair shop. Customer intake, scheduling, diagnostics, follow-ups, invoicing. You just do the work you're good at.
Every missed call is a missed job. But you're elbow-deep in a group head rebuild. The phone rings. You ignore it. That customer calls someone else.
Commercial on-site jobs, home machine drop-offs, parts on backorder. Your calendar lives in six different places and none of them talk to each other.
That La Marzocco you serviced 6 months ago? Due for descaling. But you forgot, they forgot, and now it's an emergency repair instead of a quick maintenance call.
You became a tech because you love the craft. Not because you love sending invoices at 10pm after a full day of service calls.
An AI agent that handles operations while you handle the machines.
Call, text, or email. SteamDesk responds instantly, gathers machine details and symptoms, and triages the request. No more missed leads.
Based on your availability, location, and job complexity, SteamDesk books the appointment and sends the customer a confirmation. You see it on your phone.
After the job, SteamDesk sends the invoice, requests a review, and schedules the next maintenance window. Your pipeline stays full without you touching it.
SteamDesk exists because the best espresso techs in the world shouldn't also have to be full-time office managers.
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